Our Returns Policy
Something not quite right? No problem.
Returns are hassle-free, within 14 days from receiving the item.
Create your return in our returns portal.
Exchanges
We're unable to process exchanges. If you wish to exchange a product please follow our returns procedure to return the original goods and place a new order. This is the fastest way to receive your new item.
You can expect a refund to be processed using the original payment method within 5 business days of our warehouse receiving your return.
Still Need Help?
We aim to reply to all enquiries with 1 business day.
Monday - Friday: 9:00 - 17:00 GMT
Email Us: support@zendesk.pipetto.com